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Resetting your password

If you have forgotten your password don’t worry, you can reset your password if you need to. You will need access to your email address.

Gemma avatar
Written by Gemma
Updated over 2 months ago

It happens to the best of us sometimes, you may need to reset your password if you have forgotten it, or switched to a new browser.

To reset your password

Step 1

Step 2

Enter your email address and click login. On the password screen, click forgot your password?

Forgot your password on the login screen


You will receive an email notification. Follow the instructions contained in the email to reset your password.

Your password must contain

  • At least one lowercase letter

  • At least one uppercase letter

  • At least one number

  • At least one special character

  • At least 8 characters.

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