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PageProof emails going to Junk or Spam
PageProof emails going to Junk or Spam

Are your notification emails going to junk or spam in Outlook, or Office365? Here’s how to ensure your email notifications get through.

Marcus avatar
Written by Marcus
Updated over a week ago

PageProof emails going to Junk or Spam?

For some users of PageProof, the notification emails go into the Junk or Spam folder in your email application. This can be fixed by adding [email protected] to the allowed list on your email system. Your administrator can take care of this for you.

If you are looking for more detail on how to do this, here is an example of how to allow [email protected] for Microsoft Office 365.

  1. Login to your Office365 admin portal.

  2. Under Admin Centers, click Exchange

Office365 admin portal

3. Next click on Protection, then Spam Filter and with Default highlighted, click the pencil (edit) icon.

Viewing the spam filter protection

4. In the pop-up, click on allow lists, then click the + under the sender allow list.

Adding to the allow lists for spam filtering

5. Add [email protected] and click OK and Save the settings.

Adding an allowed sender

This will immediately take effect and allow any email from [email protected] to come through to the inbox of all your users.

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