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PageProof emails going to Junk or Spam

Are your notification emails going to junk or spam in Outlook, or Office365? Here’s how to ensure your email notifications get through.

Written by Marcus

PageProof emails going to Junk or Spam?

For some users of PageProof, the notification emails go into the Junk or Spam folder in your email application. This can be fixed by adding team@pageproof.com to the allowed list on your email system. Your administrator can take care of this for you.

If you are looking for more detail on how to do this, here is an example of how to allow team@pageproof.com for Microsoft Office 365.

Step 1

Login to your Office365 admin portal. Under Admin Centers, click Exchange

Office365 admin portal

Step 2

Next click on Protection, then Spam Filter and with protection highlighted, click the pencil (edit) icon.

Viewing the spam filter protection

Step 3

In the pop-up, click on allow lists, then click the plus icon under the sender allow list.

Adding to the allow lists for spam filtering

Step 4

Add team@pageproof.com and click OK and Save the settings.

Adding an allowed sender

This will immediately take effect and allow any email from team@pageproof.com to come through to the inbox of all your users.

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