Is something not going quite right for you? These articles may help troubleshoot. Our team is available to assist in-app via the chat on the dashboard too.
By Gemma and 3 others4 authors23 articles
How to create a PDF with X-3 options
How to export a HAR file
Trouble installing the add-on from Adobe?
Is a web proof not opening?
PageProof’s browser extension for website & HTML proofing
Enabling browser cookies
What does the status % mean on the proof tile in the outbox?
Changing the default browser used by email notifications
Something looking strange?
Setting up your website ready for HTML proofing
Why is the red pen not available?
Do you have enough space on your computer to open proofs?
Why do I have to login every time I open up PageProof?
Trouble logging in?
Reviewer status: Not registered
Proof taking a long time to upload?
PageProof emails going to Junk or Spam
X Frame options in headers explained
How to get your proofs looking beautiful
Need some help?
Ensuring emails get through and the best performance of PageProof
I can’t see the proof
Having to install the Adobe add-on every day? You shouldn’t.