There are 2 reasons why you may not be able to see to-dos using the Adobe CC add-on.

Reason 1

The proof hasn’t been returned with a to-do list yet. 

  • The proof must have to-dos marked and have been returned to the proof owner with a to-do list. In the web-app we display proofs that have been returned with a to-do list with a green overlay and they will be sitting in your inbox (if you are the proof owner or editor).

Reason 2

In InDesign only, if you are viewing the artwork in Preview mode, the pins will not be visible since they are non-printing items. Preview mode will only show printable items.

  • To turn off preview mode, in InDesign go to View -> Screen Mode and select Normal

Our support team is always available via the in-app chat on your dashboard, so please reach out if you need further assistance with using the Adobe add-on.

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