Skip to main content
All CollectionsTroubleshooting
Enabling browser cookies
Enabling browser cookies

If your browser cookies are disabled, this will cause a zipped HTML proof or email proof to pause at 10% download.

Gemma avatar
Written by Gemma
Updated over a month ago

To review a zipped HTML proof, or an email marketing proof, your browser must have cookies enabled.

To enable browser cookies for zipped HTML proofing

To update your browser cookie settings

Follow the below instructions to add a custom behavior/exception to your browser’s cookie settings.

Quit and relaunch your browser. The zipped HTML proof, or email marketing proof, will open now that cookies have been enabled.

Did this answer your question?