If you are unable to open a website or HTML proof, it is possible that your browser’s cookie settings are the cause. Follow the below instructions to add a custom behavior/exception to your browser’s cookie settings.
To update cookie settings in Chrome
Go to Chrome -> preferences -> privacy and security -> cookies and other site data.
Or, go to chrome://settings/cookies.
Enter the site [*.]pageproofweb.site and click add.
Repeat for [*.]pageproofusercontent.com and [*.]pageproofusercontent2.com
To update cookie settings in Firefox
Go to Firefox -> settings. Then select privacy & security on the left-hand side.
Scroll down to the cookies & site data section and click manage exceptions...
Add https://pageproofweb.site and click allow.
Click save changes.
To update cookie settings in Safari
Go to Safari -> settings. Then select the privacy tab.
Uncheck website tracking: Prevent cross-site tracking.
If you are still unable to open the web proof after following the instructions above for your browser, please contact our team via the in-app chat on your dashboard or via email to [email protected].