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How to export a HAR file
How to export a HAR file

If our support team asks for a HAR file, here is how to export this file from your browser logs to assist in troubleshooting.

Gemma avatar
Written by Gemma
Updated over a year ago

The HTTP archive format, or HAR, is a JSON-formatted archive file format for logging a browser’s interaction with a site. The extension for this kind of file is .har.


To export a .har file

Step 1

Right-click anywhere in PageProf and select Inspect.
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Right mouse click and select inspect

Step 2

In the developer tools, click Network – ensure Preserve Log is ticked, and you are recording (the red dot on the left hand side is on).
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Network tab in developer tools

Step 3

Refresh your PageProof screen, and perform the action again that you wish to report to the PageProof team.
You should see the developer tools window registering the logs. Right-click on the logs and select Save all as HAR with content.
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Save all as HAR with content
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