Invisible reviewer comments

How to set up a proof where reviewers outside of your team can only see their own comments and no one else’s.

Gemma avatar
Written by Gemma
Updated this week

For retail organizations, often catalogs, brochures, and other materials are created where multiple external brands are included. If you would like a reviewer to only see their own comments – i.e their comments will be invisible to other reviewer’s comments – then the enterprise feature ‘invisible reviewers comments’ is perfect. Turning this feature on for the proof will ensure these external reviewers can’t see each other’s comments.

Setting a proof to have invisible reviewer comments

Step 1

Enterprise team administrators can turn on the feature found under team, then settings.

Important
Before turning on this feature we recommend checking the full listing of team members to ensure no one external to the team has been added to the team.

Step 2

When a proof is created, ensure the setting invisible review comments is turned on.

When a proof has the setting turned on:

  • A user who is not in the team that the proof belongs to, will only be able to see their comments (and replies to their comments) – no one else’s.

  • Users who are in the same team that the proof belongs to, will be able to see all comments and replies on the proof.

  • When adding a comment, users can only @ mention a user in the team that the proof belongs to.

Important to note regarding different roles on the proof when the setting is turned on

  • If a gatekeeper is included in the workflow, they must be in the same team that the proof belongs to. This is so they can review all comments before making their decision.

  • The approver in the workflow must be in the same team that the proof belongs to. This is so they can review all comments before making their decision.

  • If the proof to-do list is assigned to an editor, they must be in the same team that the proof belongs to. This is so they can see and mark all comments.

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